ak66's Privacy Policy
— Your Data, Your Rights

1 Introduction & Scope

This privacy policy ("Policy") applies to all services, websites, and related applications of the ak66 platform. It is binding on all users residing in Bangladesh who use ak66's online betting and casino services.

We believe that transparency around data is the foundation of a healthy and trustworthy relationship. That is why this policy presents our data practices in plain, straightforward language, so you can make informed decisions.

This policy should be read together with the Terms & Conditions. If there is any conflict between the two, this policy takes precedence on privacy-related matters.

2 Data We Collect

ak66 collects only the data necessary to provide services, ensure security, and meet legal obligations. We do not collect any data beyond what is needed.

2.1 Registration & Account Information

• Full name (in Bengali or English)
• Date of birth — for age verification (only for users aged 21 or above)
• Mobile number
• Email address
• Preferred login credentials

2.2 Financial Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, we record the transaction reference number, amount, and timestamp. Your mobile banking PIN or password is never stored in our system.

2.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Session duration and navigation patterns
• Data collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

Your betting history, gaming sessions, bonus usage records, and account balance change history are stored. This data is used to ensure responsible gaming and to protect your account.

2.5 Communication Information

When you contact us for support via live chat or email, a record of that conversation is kept, which helps us provide better service in the future.

3 How We Collect Data

ak66 collects data in the following ways:

• Directly provided: Data you give us when filling in a registration form, completing a transaction, or contacting our support team.
• Automatically: When you browse our platform, cookies and similar technologies automatically collect certain technical data.
• Via third parties: Limited data may be received from trusted third-party services for identity and age verification purposes.
• From payment processing: When a transaction is completed via bKash, Nagad, Rocket, or Upay, transaction confirmation data is received.

4 Purpose of Data Use

Your data is used only for specific, legitimate purposes:

4.1 Service Delivery & Operations

• Creating, verifying, and maintaining accounts
• Processing financial transactions and keeping records
• Providing bonus and promotional benefits
• Managing VIP membership and delivering personalised services

4.2 Security & Fraud Prevention

• Detecting unauthorised access and suspicious activity
• Preventing the creation of multiple accounts
• Ensuring the security of financial transactions
• Preventing money laundering and fraudulent activity

4.3 Responsible Gaming

• Monitoring gaming behaviour patterns to identify excessive gambling
• Processing self-exclusion or limit-setting requests
• Providing timely support to problem gamblers

4.4 Communication & Support

• Responding to your enquiries and complaints
• Sending important account-related notifications
• Sharing relevant promotional information subject to your consent

4.5 Platform Improvement

Through analysis of aggregated and anonymised data, we continuously improve our platform's performance, user experience, and gaming options.

5 Data Storage & Security

ak66 follows the highest industry standards to protect your data:

5.1 Encryption Technology

All data transfers between your browser and our servers are protected by SSL (Secure Socket Layer) encryption. This ensures that no third party can intercept or read your data.

5.2 Server Security

Our servers are housed in secure data centres with 24/7 monitoring, firewall protection, and regular security audits.

5.3 Access Controls

Only staff members who require access to your data as part of their job responsibilities can access it. All staff are bound by strict confidentiality agreements.

5.4 Data Retention Period

Data is retained for as long as your account is active and for as long as necessary after closure to fulfil applicable legal obligations. After that, data is securely deleted or anonymised.

6 Sharing Data with Third Parties

ak66 does not sell or rent your personal data. Data may be shared only in the following limited circumstances:

• Payment service providers: Limited data is shared with bKash, Nagad, Rocket, and Upay as required to complete transactions. These providers follow their own privacy policies.
• Technology & service partners: Providers of technical support for platform operations may have limited access to your data, but they may not use it for their own purposes.
• Legal obligations: We may be legally required to disclose data in response to a valid order from a court, government body, or regulatory authority.
• Business transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred. You will be notified in advance in such cases.

Outside of the above circumstances, your data is not transferred to third parties under any conditions.

7 Cookies & Tracking Technologies

ak66 uses cookies to ensure the platform functions correctly and to improve your experience. Cookies are small data files stored on your device.

7.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure the platform's core functionality.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To collect aggregated and anonymised data in order to understand how the platform is used.

7.2 Cookie Controls

You can reject or delete most cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

8 Your Rights

You have certain important rights over your data. ak66 respects these rights and supports you in exercising them:

• Right of access: If you want to know what data we hold about you, you can make a request. We will provide it within a reasonable timeframe.
• Right to rectification: If any data we hold about you is inaccurate, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your data be deleted. However, data kept to fulfil legal obligations may not be possible to delete.
• Right to restrict processing: In certain cases you can request that the processing of your data be limited.
• Right to data portability: You can request your data in a structured, commonly usable format.
• Right to object: You have the right to object to the use of your data on specific grounds.
• Right to withdraw from marketing: You can opt out of promotional communications at any time.

To exercise these rights, contact our support team via live chat or email.

9 Protection of Minors

ak66 strictly follows a policy of preventing anyone under the age of 21 from using the platform. We do not knowingly collect any data from minors.

If we receive information indicating that a user is under 21, we will immediately close that account and securely delete all associated data. If a parent or guardian suspects their child has registered on this platform, please contact us immediately.

10 International Data Transfers

In some cases, operating our platform may require your data to be processed or stored on servers outside Bangladesh. In such cases, we ensure that the relevant service providers comply with appropriate data protection standards.

The protections described in this privacy policy apply to any international transfer, and the level of data protection is not reduced in any way.

11 Response to Security Breaches

If a data security breach occurs for any reason, ak66 will immediately take the following steps:

• Launch an investigation to determine the scope and nature of the breach.
• Take emergency measures to secure the affected systems.
• Notify affected users in a timely manner in accordance with applicable law.
• Take remedial action to prevent such incidents in the future.

12 Policy Changes & Updates

ak66 may change or update this privacy policy from time to time in response to changes in its business operations, legal requirements, or technology.

For any significant changes, we will send a notification to your registered email address and publish the updated policy on this page. The updated policy takes effect from the date of publication.

Continuing to use the platform after changes are made will be considered as your consent to the updated policy. We therefore recommend that you visit this page regularly.

13 Links to Third-Party Websites

The ak66 platform may in some cases contain references to third-party websites. ak66 is not responsible for the privacy practices of those external websites. We recommend that you read their own privacy policies before visiting them.